A recent survey of metal roofing and gutter contractors conducted by Englert revealed how they handle downturns in the building and construction market.
A lot of contractors merely hunker down and weather the plunging market. But a good number said they use a downturn to change the way they did business.Image may be NSFW.
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The most prominent response? Many contractors investigate adding new lines of business and additional geographic markets to make up for the lost business. Others restructure their businesses including calculated downsizing, sophisticated telephone and online sales canvassing and better installation scheduling practices.
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Said one Connecticut remodeler who installs roofing and gutters: “In the flush times we were spending money with little regard for how we controlled our business. The downturn made us put on the brakes, take a hard look and make substantive changes in sales, installation and service. We became much more efficient and in the end we offered better quality and service.”
